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FAQ

Do you have any questions about IAMS™? Find your answers here. If you don't find what you're looking for, contact us.

Our Response to COVID-19

In these unprecedented times we are all concerned about each and every member of the family, including the four-legged ones. Our friends and expert partners at Waltham Petcare Science Institute have been working tirelessly for more than 50 years to bring their scientific insights surrounding coronavirus. Please follow this Opens a new windowlink  to Waltham's latest guidance on how to care for your pet during Covid-19.

COVID-19 and Your Pet - Questions and Answers

Have more questions and doubts? Follow the link to get some more information on COVID-19 & Your Pet

FAQ About Your Dog’s Health

How Do I Encourage My Dog to Eat Dry Food After Eating Scraps from the Table?

Dogs are creatures of habit and can resist change when trying to switch their diets. It's important to completely stop feeding from the table. This is best accomplished by removing the pet from the kitchen during mealtimes. Be persistent when offering dry food. The pet may refuse to eat for several meals before deciding to give the food a try.

What Should I Do If My Dog Is Constipated or Has Loose Stools?

Keep in mind that the pet's stool should be small and firm. Most cases of constipation are temporary and due to dietary interruptions. Loose stools also are often temporary and can be due to dietary interruptions, as well as many other things, including an abrupt change in diet, overeating, parasites, medication, eating table scraps, viral or bacterial infections, and stress. If constipation or diarrhea persists, however, it is important to consult a veterinarian.

When My Dog Urinates on the Lawn, It Kills the Grass. Should I Switch Diets?

No. Dead grass is caused by a heavy concentration of urine—usually when a dog urinates in the same spot over and over. Try to train the dog to go to a designated, inconspicuous area. If this is impossible, try to spray the area with water as quickly as possible to dilute the urine. Sometimes the discoloration is due to acidic ground pH, which can usually be remedied with a lime treatment.

FAQ About Feeding Your Dog

How Do I Decide Which Food to Feed?

Life stage, lifestyle, and the size of your dog are the three factors to take into account when deciding which pet food is right for your pet. Life stage refers to whether your pet is a puppy, adult, or senior. Lifestyle refers to how active or inactive your dog is normally. Size refers to whether your dog is a small, medium or large breed.

How Often Should I Feed My Dog?

A practical guideline is that puppies should be fed three times a day from weaning (3 to 6 weeks) to 4 months of age. After 4 months, they should be fed twice a day. Most dogs should continue to be fed twice a day throughout their life, although some pets do well with one feeding.

How Much Should I Give My Dog to Eat?

The amount to feed depends on the age, size, and activity level of the dog. Feeding guidelines, which list the daily recommended portion, are included on all of our packages. Start feeding with this amount and adjust according to your pet's needs. Remember to divide the portion accordingly if you feed more than once a day.

What Is The Best Way to Introduce a New Diet to My Dog?

When changing a dog's diet, it’s important to slowly introduce new food. Start by offering the dog's daily portion in a ratio of 25% new food to 75% current food. During the next three days, gradually increase the amount of new food and decrease the amount of the old food.

Is It Necessary to Feed Both Wet and Dry Food?

Wet food is an excellent treat that can be fed by itself or mixed with dry food. Although our wet dog foods are nutritionally complete and balanced, it is not necessary to offer wet food at every feeding. Our dry foods are formulated with high-quality protein sources such as chicken, lamb, or fish, and contain all of the essential nutrients pets need. The crunchy texture of dry food also promotes healthy teeth and gums and aids in overall good oral hygiene. In addition, our dry dog foods contain a dental enhancement to help block tartar buildup on teeth during and after meals.

Will My Dog Be Bored Eating the Same Food All the Time?

No. Boredom with food is a human trait. Dogs are creatures of habit and usually are happy with just one food. Dogs generally eat to meet their energy or nutritional needs. They have very short digestive systems, and if their diet is abruptly or constantly changed, digestive disturbances can occur. Also, constant changes can make a pet a finicky eater.

Is It All Right to Moisten Dry Food?

Adding water will not change the nutritional value of a dry pet food. However, once moisture is added, the food should be eaten relatively soon—and any uneaten portion discarded to avoid spoilage. Dry feeding our pet foods is usually encouraged because of the benefit to the pet's dental health.

Will It Hurt My Dog If They Eat My Cat's Food?

Cats and dogs have different nutritional requirements and really should not eat each other's food. For example, cats require a much higher level of taurine in their diet. An occasional venture into each other's bowls will not be harmful, but is not recommended on a regular basis.

How Many Biscuits Can I Feed My Dog Each Day?

Feed approximately two to four small biscuits per cup of food. Make sure they are biscuits that are specially designed for a dog. Keep in mind that when biscuits are added to the daily diet, calories are added, so you might need to reduce the amount of food you feed. Check the calorie content of the biscuit, since biscuits vary in size and formulation.

Can I Supplement Dog Food with Vitamins, Minerals, Oils, Etc.?

Our dog food is nutritionally complete and balanced. Adding vitamins, minerals, or oils can offset the balance the food provides. One of the benefits of feeding your dog high-quality meals is that it has been carefully balanced in proper ratios to provide optimal nutrition—nothing needs to be added.

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